Return & Refund Policy – Snack Express
At Snack Express, we strive to provide you with the best quality South Indian snacks made with 100% coconut oil. Your satisfaction is important to us. Please read our return and refund policy below:
Returns
Due to the nature of food products, we do not accept returns once the package has been opened.
Returns are only accepted if:
You received a wrong item.
The product was damaged during transit.
The product is expired at the time of delivery.
To request a return, please contact us within 48 hours of delivery with your order details and photos of the product.
Refunds
Once your return is approved, we will initiate a refund to your original payment method within 5–7 business days.
If you received a wrong or damaged product, you may choose between a replacement or a full refund.
Refunds may take additional time to reflect depending on your bank or payment provider.
Cancellations
Orders can be cancelled within 6 hours of placing the order for a full refund.
Once shipped, cancellations will not be possible.
